Welcome to Our Pet Store
Welcome, feline enthusiasts! Our specialty lies in providing premium cat climbing solutions that promise not only to entertain your beloved pet but also to offer comprehensive care. From adjustable cat condos to creative tree towers, our collection is designed to cater to your pet’s every need. Follow our store for exceptional discounts, and explore our direct sales, wholesale, and consignment services for the best deals on top-quality pet accessories.
Why Choose Our Adjustable Cat Tree House?
Our Adjustable Cat Tree House stands out with its innovative design and dual functionality. Crafted from high-quality cloth and wood, this cat tree offers a cozy nest and a thrilling activity center rolled into one. Perfect for scratching, climbing, and relaxing, it’s the ultimate playground for your furry friend.
Product Features
- Material: Premium cloth and sturdy wood for lasting durability.
- Size & Shape: Perfect dimensions (28.7 x 15.3 x 11.8 in) and animal modeling shape, as shown in the figure, to fit any room.
- Color & Style: Attractive design that blends seamlessly with your home decor.
- Single Layer Structure: Ideal for climbing and scratching, enhancing your cat’s agility and health.
Benefits of Our Cat Tree House
- Stimulates physical activity, keeping your cat healthy and agile.
- Provides a dedicated spot for scratching, saving your furniture from damage.
- Adjustable and versatile design to suit your space and your cat’s preferences.
- Easy assembly and strong packaging to ensure safe delivery from Guangdong, China.
- Exclusive customer service and free testing to guarantee your satisfaction.
When to Use?
Our Cat Tree House is perfect for any time your cat needs to scratch, play, or relax. Its durable design is suitable for all seasons and its adjustable features make it a versatile addition to any pet owner’s home.
What Makes Our Product Special?
Aside from its high-quality materials and construction, our Cat Tree House offers a unique blend of functionality and style. Its creative design serves not only as a practical pet accessory but also as an attractive piece of home decor. With our commitment to customer satisfaction, reinforced packaging, and 1-to-1 customer service, we ensure a seamless shopping experience for pet owners.
Ready to Enhance Your Cat’s Life?
Don’t miss the opportunity to provide your cat with endless fun and comfort. Order now and transform your pet’s playtime and relaxation with our Adjustable Cat Tree House. Your furry friend deserves the best, and we’re here to help you offer just that. Click to buy and start enjoying a happier, healthier cat today!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elegancespot.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elegancespot.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elegancespot.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elegancespot.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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