Discover the Ultimate Comfort for Your Furry Friends
Introducing the perfect fusion of luxury and functionality – a versatile pet haven designed to cater to your cat or small dog’s every need. This all-season, multi-functional pet accessory combines a cozy bed, a stimulating scratch board, and a protective litter house mat into one compact and stylish package. Crafted with care and precision, it promises to be your pet’s favorite spot in your home.
Key Features
- Versatile Use: Perfect for cats up to 30 kg and dogs up to 20 kg, making it ideal for most small to medium-sized pets.
- All-Season Comfort: Suitable for spring, summer, autumn, and winter, providing year-round comfort.
- Insulated Design: Keeps your pet warm and dry, away from moisture.
- Easy Assembly: Features a plug-in design for hassle-free installation, ensuring a stable structure for prolonged use.
- Eco-Friendly Materials: Made with high-quality eucalyptus multi-layer board, felt, and corrugated grab board for durability and comfort.
Why Choose Our Pet Haven?
Our product stands out with its unique combination of features designed to enhance your pet’s lifestyle. The breathable, insulated design ensures your pet stays comfortable regardless of the season, while the solid wood veneer offers a touch of elegance to your home decor. Fun to assemble, it not only provides a sense of achievement but also strengthens the bond between you and your pet. Its durable materials guarantee a long-lasting haven for your furry friend.
Product Benefits
- Enhanced Comfort: Your pet enjoys a cozy and secure space, perfect for sleeping, playing, and scratching.
- Stylish Design: Adds a modern touch to your home with its sleek, wood-finished look.
- Health Benefits: Promotes exercise and relieves stress through scratching, keeping your pet healthy and happy.
- Easy Maintenance: Simple to clean and maintain, ensuring a hygienic environment for your pet.
Bring Joy to Your Pet’s Life Today!
Don’t miss out on the opportunity to provide your beloved pet with a haven of their own. Our multi-functional pet bed and scratch board combo offers the perfect blend of comfort, style, and durability. Invest in your pet’s happiness and well-being by adding this must-have accessory to your home. Order now and witness the transformation in your pet’s daily life!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elegancespot.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elegancespot.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elegancespot.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elegancespot.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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